Osmium logoContact us
Back to Blog

4 Steps to Build a QA Team and Take Your Software Testing to the Next Level

Osmium
Author
Osmium
Published
May 25, 2025
Tags
  • QATeam
  • SoftwareTesting
  • QualityAssurance
  • TestRail
  • Selenium
featured image

We’ve previously explained what a QA Team in software testing is and how they strengthen your Company. However, building a new department requires a lot of effort and resources. Without a clear strategy, it’s not going to succeed.

That is why today we’re sharing tips on how to bring together true professionals who will benefit your business, and we’ll help you see why a QA Team is crucial for any software project.

How Setting up a QA Team Affects Your Organization

Quality Assurance specialists make workflows more organized and productive.

  • Production Control. A specialized team follows a credible protocol knows when and which method to apply, keeps documentation, and monitors the plan at every stage of the SDLC (Software Development Life Cycle). Through regular checks, development becomes more organized, and the risk of failures is minimized.
  • Team Coordination. Testers carefully analyze item requirements and quickly identify discrepancies. They establish communication with Programmers, Product Managers, and Technical Support to achieve a common goal. This way, you optimize collaboration among all employees.
  • Automation. The Engineers analyze whatever scenarios are worth optimizing (for instance, regression), assess ROI, and move repetitive tasks into scripts. And if you’ve already discovered the benefits of manual vs. automated QA testing, then you know, this approach reduces the load on the team and shortens time-to-market. After just a few sprints, everything pays off.
  • Security. Systematic testing, system stability monitoring, and incident analysis prevents critical errors and threats before the release. This way, you protect not only software but also your reputation and finances. After all, no bugs mean customer satisfaction growth.

A QA Crew maintains stability, reduces the number of mistakes and facilitates units interactions, making it a practical solution for Companies that want to avoid failures and work smoothly.

Steps to Implement Your QA Team in Software Testing

Forming a department is more than just commenting CVs and handling interviews. It’s gradual integration and continuous support.

Where to start?

Assess the Current State

Before launching any changes, you firstly define the goal. To do so, spot strengths and weaknesses of the existing frameworks and determine improvement areas. An audit of present testing processes, interviews with Developers, and a review of bug tracking answer the following questions:

  • How is the team testing the product?
  • Which tools are used?
  • Where do most glitches and delays occur?

This allows to identify bottlenecks and understand the future QA Team role.

Prepare a Plan

To seamlessly fit QA Testers into the SDLC, outline the structure of the incoming unit.

  • Clearly describe the concept in advance: what test types are required, execution methods, and results recording.
  • Choose the necessary tools. For example, TestRail or Zephyr for writing and managing cases; Selenium, Playwright, or Cypress for automated testing, and Jenkins, GitHub Actions, or GitLab CI for CI/CD integration.
  • Define the roles inside the branch: Automation QAs, SDETs, or Leads.

Hierarchical Structure of a QA Team

Foster Skills Enhancement

The QA function requires continuous professional growth, as technologies are shifting non-stop. Within the Company, you can introduce:

  • Knowledge-sharing sessions: peer-to-peer learning, code review, interactive workshops or similar
  • Training with external specialists: 1-on-1 coaching, mentoring programs, masterclasses, boot camps, etc.
  • Access to online courses on platforms like Udemy or Coursera, as well as materials for preparing for ISTQB certification.

This ensures everyone is staying up-to-date, using modern practices, and quickly adapting to new challenges.

Monitor Performance

It’s impossible to track progress or detect gaps without examining key measures. Periodic analysis highlights improvements in development. Pay attention to the metrics above:

  • Time-to-Fix — how much it takes from defect detection to resolution
  • Defect Leakage Rate — percentage of bugs making it to production
  • Test Coverage — both manually and automatically
  • Cycle Time — duration of the full period.

A dedicated QA Testing group offers great potential: minimizing errors, creating competitive goods and saving costs. However, you must invest in recruiting specialists, onboarding, management, and training. To skip these steps, turn to Outstaffing QA Testing Services. Osmium Software — we provide experienced professionals who quickly catch up your routine.